The Supervision Essentials Series is a training series designed to help you become a more effective and efficient leader. The classes are designed for first level supervisors, managers new to supervising others, individual contributors likely to move into supervision, or experienced managers who would like a refresher. The updated content in the modules of this series includes topics that reflect current challenges faced by today’s managers in the workplace.
Class: |
Dealing with Challenging Performance Situations |
Delivery: | In Person Penn State DuBois |
Dates: | Thursday, March 28 |
Times: | 5:00 pm - 7:30 pm |
Cost: | $159 per class 15% discount for: • Companies with 4 or more employees • Individuals registered for all eight classes • Call for additional discount |
Register: |
Register for Dealing with Challenging Performance Situations |
This module will help you plan and conduct effective performance improvement and disciplinary discussions and meet the other challenges. You will examine different models and guidelines, respond to case situations and analyze and plan for situations you actually confront in your work. You will be able to assess your own practices and exchange ideas with others about how to respond most effectively to these challenges. The focus throughout is on how supervisors can help employees move from having poor performance or inappropriate behavior to being productive members of the organization
Class: |
Managing Time and Priorities |
Delivery: | In Person Penn State DuBois |
Dates: | Thursday, April 4 |
Times: | 5:00 pm - 7:30 pm |
Cost: | $159 per class 15% discount for: • Companies with 4 or more employees • Individuals registered for all eight classes • Call for additional discount |
Register: |
The exercises and guidelines in this module are designed, first, to raise your awareness of the value of time and then to help and derive greater return from where and how you spend your time. The overriding purpose of the module is not to help you find more time so that you can fit more and more things into a day. Rather, it is to help ensure that you will have adequate time to spend on achieving your truly important goals and priorities.
Class: |
Resolving Conflicts |
Delivery: | In Person Penn State DuBois |
Dates: | Thursday, April 11 |
Times: | 5:00 pm - 7:30 pm |
Cost: | $159 per class 15% discount for: • Companies with 4 or more employees • Individuals registered for all eight classes • Call for additional discount |
Register: |
This module focuses in building understanding and skills in dealing with interpersonal conflicts in the workplace. As a person with supervisory responsibilities, you are likely to be involved in conflicts with other people on a regular, even daily, basis. In some of these, you are involved as one of the conflicting parties; in others, the conflict is between your employees or coworkers. This module provides insights and guidelines helpful in dealing with the variety of conflict situations you face.
Class: |
Developing Employee Skills |
Delivery: | In Person Penn State DuBois |
Dates: | Thursday, April 18 |
Times: | 5:00 pm - 7:30 pm |
Cost: | $159 per class 15% discount for: • Companies with 4 or more employees • Individuals registered for all eight classes • Call for additional discount |
Register: |
Even though many organizations have human resources specialists who are responsible for training and development; supervisors typically have a major responsibility to help employees develop the skills needed for good performance today and into the future.
Class: |
Coaching Across the Generations |
Delivery: | In Person Penn State DuBois |
Dates: | Thursday, April 25 |
Times: | 5:00 pm - 7:30 pm |
Cost: | $159 per class 15% discount for: • Companies with 4 or more employees • Individuals registered for all eight classes • Call for additional discount |
Register: |
With four or five different generational groups now in the workplace, it is important to be aware of how members of the groups are likely to differ and to find ways to increase understanding, acceptance and cooperation across the groups. Awareness of generational differences is indeed important to employees and leaders alike, and one very important element of this is how these differences can affect coaching practices and results.
All Supervision Series Classes:
Supervisory Roles and Responsibilities
- Meeting Supervisory Responsibilities
- Communicating Effectively
- Building Work Relationships
- Leading Others
- Coaching Across the Generations
Managing Employee Performance
- Setting the Stage for Excellent Performance
- Clarifying Expectations and Observing Performance
- Coaching and Providing Feedback
- Dealing with Challenging Performance Situations
Solving Problems and Managing Priorities
- Managing Time and Priorities
- Solving Problems
- Resolving Conflicts
- Supervising Projects
Managing Key Resources and Processes
- Interviewing and Selecting Employees
- Developing Employee Skills
- Developing a Team
- Building a Positive Work Climate
- E-Leadership
- Employee Engagement